Orders are processed within the best time, maximum 2 working days of receipt of payment. Items not in stock have a delay between 1-2 weeks of treatment before being sent to the client. The delivery time to the customer is the one by Swiss Post parcel B, between 2-3 business days and parcel A, 1 working day. For international orders, the delay is usually between 4 and 10 days. All these times are approximate. 9Seasons undertakes to inform the client by email if more time is needed. 9Seasons disclaims any responsibility for any delay in delivery due to postal service and lost or broken during transport. The customer must immediately inform 9Seasons and claim directly to the Office of the Post.
The rates of deliveries are by weight, slightly increased covering participation in handling. 9Seasons offers free shipping for purchases over 100 CHF, send your package against signing from 500 CHF and with additional insurance from 1500 CHF. These services cover the responsibility ensured by Swiss Post.
The pick up of your order at 9Seasons home is also available by prior arrangement, in this case, no fees will be added.